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Bill Gates Quotes
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The frontiers were sort of wide open. It was that sense of excitement that we really wanted to spark in everybody else wherever we went.



As we look ahead into the next century, leaders will be those who empower others.



In this business, by the time you realize you're in trouble, it's too late to save yourself. Unless you're running scared all the time, you're gone.



You need to know about customer feedback that says things should be better.



Your most unhappy customers are your greatest source of learning.



The Internet will help achieve "friction free capitalism" by putting buyer and seller in direct contact and providing more information to both about each other.



There's a basic philosophy here that by empowering...workers you'll make their jobs far more interesting, and they'll be able to work at a higher level than they would have without all that information just a few clicks away.



“The frontiers were sort of wide open. It was that sense of excitement that we really wanted to spark in everybody else wherever we went.”



Often you have to rely on intuition.



Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference.








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