Books related to CustomersCustomer Service Tips: How to Improve Customer Service (Customer Service Tips Series 1)
by Rosanne D'Ausilio PhD
Description : The preamble to the US Constitution begins, “we, the people…” I believe we, the people, are who make the difference.I am not trying to impress you, but impress upon you, the impact you and your people have not only on the customer, internal and external, current or potential, but ...more..
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The Challenger Sale: Taking Control of the Customer Conversation
by Matthew Dixon
Description : What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing ...more..
Amazon Price : $27.95
3 Marketing Secrets You Wish You Knew - A Simple Guide To Getting New Customers, Increasing Your Profits Overnight, Tripling Your Income In 90 Days
by Benjamin Velasco
Description : If you own a business or plan to build one (offline or online), then this book should be on your book shelf. Inside you will discover exactly how you should be growing your business through breakthrough marketing secrets and start to see results immediately.There are only 3 w...more..
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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
Description : The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keeping customers.In 39 digestible, bite-sized...more..
Amazon Price : $19.99
Magnetic Marketing-Discover One Factor That Attracts New Customers Again and Again!
by Sharad Churiwala
Description : HAVE YOU WONDERED WHY YOU ARE NOT ABLE TO INCREASE SALES DESPITE APPLYING ALL THE SALES TECHNIQUES, MARKETING METHOD YOU HAVE COME ACROSS?In this book you will find answer to your elusive question how to increase sales and attract new customers at ease in cost-effective way....more..
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Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (And Other Social Networks)
by Dave Kerpen
Description : THE NEW YORK TIMES AND USA TODAY BESTSELLER! The secret to successful word-of-mouth marketing on the social web is easy: BE LIKEABLE. A friend’s recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that ...more..
Amazon Price : $22.00
Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard
Description : "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Ar...more..
Amazon Price : $22.99
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
by Jeffery Gitomer
Description : Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers....more..
Amazon Price : $30.00
Small Business Marketing Online: 5 Steps to Getting More Customers
by L. Joseph Lee
Description : Need more customers for your small business? Getting calls every week from people offering expensive SEO services? Before you sign on the dotted line, you need to READ THIS BOOK!You set up a website and expected an immediate flood of customers coming through the door but, that is not wha...more..
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Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers
by Geoffrey A. Moore
Description : Here is the bestselling guide that created a new game plan for marketing in high-tech industries. Crossing the Chasm has become the bible for bringing cutting-edge products to progressively larger markets. This edition provides new insights into the realities of high-tech marketing, with...more..
Amazon Price : $17.99
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