For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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APA Style Citation
Ken Blanchard (n.d.). FinestQuotes.com. Retrieved May 25, 2012, from FinestQuotes.com Web site: http://www.finestquotes.com/
Ken Blanchard (n.d.). FinestQuotes.com. Retrieved May 25, 2012, from FinestQuotes.com Web site: http://www.finestquotes.com/