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~ In this business, by the time you realize you're in trouble, it's too late to save yourself. Unless you're running scared all the time, you're gone. ~


~ Most are engaged in business the greater part of their lives, because the soul abhors a vacuum and they have not discovered any continuous employment for man's nobler faculties ~


~ A business leader has to keep their organization focused on the mission. That sounds easy, but it can be tremendously challenging in today's competitive and ever-changing business environment. A leader also has to motivate potential partners to join. ~


~ Make it thy business to know thyself, which is the most difficult lesson in the world. ~


~ Loyalty is dead, the experts proclaim, and the statistics seem to bear them out. On average, U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. We seem to face a future in which the only business relationships will be opportunistic transactions between virtual strangers. ~


~ No one travelling on a business trip would be missed if he failed to arrive. ~


~ Your premium brand had better be delivering something special, or it's not going to get the business. ~


~ The golden rule for every business man is this: ''Put yourself in your customer's place.' ~


~ If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business at all. ~


~ I never get the accountants in before I start up a business. It's done on gut feeling, especially if I can see that they are taking the mickey out of the consumer. ~


~ If you have a good relationship with your customer, the business process flows that much more smoothly. ~


~ The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first. ~


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