Customer Quotes

Like the effect of advertising upon the customer, the methods of political propaganda tend to increase the feeling of insignificance of the individual voter.

Erich Fromm

Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction, environmental improvement, customer satisfaction, quality improvement, and safety issues.

Stephen Covey

Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.

Robert Kaplan

Oracle has a highly disillusioned customer base. They are coming apart at the seams.

William McDermott

It provides a means to obtaining a sophisticated, single view of a customer.

Bill Roth

You need to know about customer feedback that says things should be better

Bill Gates

A product is something made in a factory; a brand is something that is bought by the customer. A product can be copied by a competitor; a brand is unique. A product can be quickly outdated; a successful brand is timeless.

Stephen King

Your brand is created out of customer contact and the experience your customers have of you.

Stelios Haji-Ioannou

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

Mahatma Gandhi

A satisfied customer is the best business strategy of all.

Michael Leboeuf

If you're not serving the customer, you'd better be serving someone who is.

Karl Albrecht

A business exists to create a customer

Peter F. Drucker

No one bill will cure the problem of spam. It will take a combined effort of legislation, litigation, enforcement, customer education, and technology solutions.

David Baker

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Peter F. Drucker

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

Kerry Stokes

If you have a good relationship with your customer, the business process flows that much more smoothly.

Richard Pratt

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

Thomas J. Peters

When you stop talking, you've lost your customer. When you turn your back, you've lost her.

Estee Lauder

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Sam Walton

Innovation comes from the producer -- not from the customer.

W. Edwards Deming

The great thing is the start -- to see an opportunity for service, and to start doing it, even though in the beginning you serve but a single customer -- and him for nothing.

Robert Collier

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

Henry Ford

Right or wrong, the customer is always right.

Marshall Field

When the customer comes first, the customer will last

Robert Half

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