Customer Experience Quotes

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

Henry Ford

Right or wrong, the customer is always right.

Marshall Field

When the customer comes first, the customer will last

Robert Half

People will buy anything that is 'one to a customer.'

Sinclair Lewis

Reduce the layers of management. They put distance between the top of an organization and the customers.

Donald Rumsfeld

Advertising is of the very essence of democracy. An election goes on every minute of the business day across the counters of hundreds of thousands of stores and shops where the customers state their preferences and determine which manufacturer and which product shall be the leader today, and which shall lead tomorrow.

Bruce Barton

Reduce the layers of management. They put distance between the top of an organization and the customers.

Donald Rumsfeld

Education seems to be in America the only commodity of which the customer tries to get as little he can for his money.

Max Forman

Confidence is contagious and so is lack of confidence, and a customer will recognize both.

Vincent Lombardi

Your most unhappy customers are your greatest source of learning.

Bill Gates

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Jeff Bezos

Customer needs have an unsettling way of not staying satisfied for very long.

Karl Albrecht

Customer-based measures are important, but they must be translated into measures of what the company must do internally to meet its customers expectations.

David P. Norton

If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business at all.

Leo Burnett

The job can't be finished only improved to please the customer.

W. Edwards Deming

Apathy - If we don't take care of the customer, maybe they'll stop bugging us.

Larry Kersten

A bargain is anything a customer thinks a store is losing money on

Kin Hubbard

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

Thomas J. Watson

You need to know about customer feedback that says things should be better.

Bill Gates

A satisfied customer-we should have him stuffed!

Basil Fawlty

The customer perceives service in his or her own terms

Arch McGill

The golden rule for every business man is this: ''Put yourself in your customer's place.'

Orison Swett Marden

Conducting your business in a socially responsible way is good business. It means that you can attract better employees and that customers will know what you stand for and like you for it.

Derby Brown

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

W. Edwards Deming

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