Customer Satisfaction Quotes

As leaders shift their focus to customers and quality, they realize that the old authoritarian leadership style does not work anymore. To achieve quality, service, and rapid response, leaders must utilize all available talent. They must find ways to inspire, involve, and empower employees. They must create a work environment that encourages commitment, innovation, and cooperation. Instead of evaluating, leaders now coach. Instead of doing, they delegate. Instead of telling, they facilitate. No one is expected to boss anyone. Everyone is expected to participate.

Dr. Suzanne Willis Zoglio

Oracle has a highly disillusioned customer base. They are coming apart at the seams.

William McDermott

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Tom Peters

This new technology provides enhanced denial of service attack coverage. Denial of service is becoming a bigger and bigger problem in the industry, as many customers are receiving extortion-related calls.

Jack Sebbag

It provides a means to obtaining a sophisticated, single view of a customer.

Bill Roth

Our industry is changing rapidly, and as a leading competitive provider in Kentucky, SE Tel needed to provide reliable, affordable and compelling product enhancements. The Juniper Networks solution enables us to reliably support our existing services, while providing the advanced features that ensure we can continue to keep pace with a changing industry by introducing innovative services and exceeding our customers' expectations.

Wes Maynard

You need to know about customer feedback that says things should be better

Bill Gates

A product is something made in a factory; a brand is something that is bought by the customer. A product can be copied by a competitor; a brand is unique. A product can be quickly outdated; a successful brand is timeless.

Stephen King

Your brand is created out of customer contact and the experience your customers have of you.

Stelios Haji-Ioannou

A brand is a set of differentiating promises that link a product to its customers.

Stuart Agres

I think we're having fun. I think our customers really like our products. And we're always trying to do better.

Steve Jobs

It took us three years to build the NeXT computer. If we'd given customers what they said they wanted, we'd have built a computer they'd have been happy with a year after we spoke to them - not something they'd want now.

Steve Jobs

We listened to what our customers wanted and acted on what they said. Good things happen when you pay attention.

John F Smith

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

Mahatma Gandhi

A satisfied customer is the best business strategy of all.

Michael Leboeuf

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