Customer Satisfaction Quotes

If you're not serving the customer, you'd better be serving someone who is.

Karl Albrecht

People will buy anything that is 'one to a customer.'

Sinclair Lewis

Loyalty is dead, the experts proclaim, and the statistics seem to bear them out. On average, U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. We seem to face a future in which the only business relationships will be opportunistic transactions between virtual strangers.

Frederick F. Reichheld

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Sam Walton

A business exists to create a customer

Peter F. Drucker

This agreement allows us to extend the breadth and sophistication of our integrated solutions to our customer's automatic material handling needs.

Claude Imbleau

No one bill will cure the problem of spam. It will take a combined effort of legislation, litigation, enforcement, customer education, and technology solutions.

David Baker

Always treat your employees exactly as you want them to treat your best customers.

Stephen Covey

The transaction reinforces our commitment to grow our electricity business and to continue offering customers a competitive package.

Roy Gardner

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Peter F. Drucker

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

Kerry Stokes

If you have a good relationship with your customer, the business process flows that much more smoothly.

Richard Pratt

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Ross Perot

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

Thomas J. Peters

When you stop talking, you've lost your customer. When you turn your back, you've lost her.

Estee Lauder

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