Customer Service Quotes

Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.

H Ross Perot

Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.

Ross Perot

As leaders shift their focus to customers and quality, they realize that the old authoritarian leadership style does not work anymore. To achieve quality, service, and rapid response, leaders must utilize all available talent. They must find ways to inspire, involve, and empower employees. They must create a work environment that encourages commitment, innovation, and cooperation. Instead of evaluating, leaders now coach. Instead of doing, they delegate. Instead of telling, they facilitate. No one is expected to boss anyone. Everyone is expected to participate.

Dr. Suzanne Willis Zoglio

Our industry is changing rapidly, and as a leading competitive provider in Kentucky, SE Tel needed to provide reliable, affordable and compelling product enhancements. The Juniper Networks solution enables us to reliably support our existing services, while providing the advanced features that ensure we can continue to keep pace with a changing industry by introducing innovative services and exceeding our customers' expectations.

Wes Maynard

This new technology provides enhanced denial of service attack coverage. Denial of service is becoming a bigger and bigger problem in the industry, as many customers are receiving extortion-related calls.

Jack Sebbag

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Peter F. Drucker

The great thing is the start -- to see an opportunity for service, and to start doing it, even though in the beginning you serve but a single customer -- and him for nothing.

Robert Collier

The customer perceives service in his or her own terms

Arch McGill

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

W. Edwards Deming

Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference.

Bill Gates

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