A satisfied customer is the best business strategy of all.
Right or wrong, the customer is always right.
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
When you stop talking, you've lost your customer. When you turn your back, you've lost her.
People will buy anything that is 'one to a customer.'
When the customer comes first, the customer will last
If you're not serving the customer, you'd better be serving someone who is.
The great thing is the start -- to see an opportunity for service, and to start doing it, even though in the beginning you serve but a single customer -- and him for nothing.
A business exists to create a customer
Innovation comes from the producer -- not from the customer.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
The golden rule for every business man is this: ''Put yourself in your customer's place.'
The customer perceives service in his or her own terms
A satisfied customer-we should have him stuffed!
You need to know about customer feedback that says things should be better.
The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
A bargain is anything a customer thinks a store is losing money on
Apathy - If we don't take care of the customer, maybe they'll stop bugging us.
The job can't be finished only improved to please the customer.
If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business at all.
Customer-based measures are important, but they must be translated into measures of what the company must do internally to meet its customers expectations.
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